Privacy Policy


 PetsWoof™ recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.petswoof.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

 PetsWoof™ (“Petswoof.com”) is a property of CLink Online Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office in Bangalore, India

Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and ip address.

Payment and billing information: We might collect your billing name, billing address and payment method when you purchase a product or book a service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner PAYTM.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to PetsWoof.com.

Demographic information: We may collect demographic information about you, when you like, purchase a product or book a service, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.  

We collect information in different ways

 We collect information directly from you: We collect information directly from you when you register for purchase a product, participate into community (Forum, Article, Classified etc.),  or List as Service Provider, book a service. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. 

We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address. 

Use of your personal information

 We use information to contact you: We might use the information you provide to contact you for confirmation of a Purchase/ Booking on our website or for other promotional purposes.

 We use information to respond to your requests or questions: We might use your information to confirm your registration for a Purchase/ Booking. 

 We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

 We use information to look at site trends and customer interests: We may use your information to make our website and products/service better. We may combine information we get from you with information about you we get from third parties.

 We use information for security purposes: We may use information to protect our company, our customers, or our websites.

 We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products, or third-party offers or products/services, we think you might find interesting. Or, for example, if you buy product or book service from us we'll enroll you in our newsletter. 

 We use information to send you transactional communications: We might send you emails or SMS about your account or a purchase/booking. 

 We use information as otherwise permitted by law. 

Sharing of information with third-parties

 We will share information with third parties who perform services on our behalf: We share information with partners who help us manage our online service process or payment processors or transactional message processors.

 We will share information with our business partners: This includes third parties who provide services to fulfil the operation. Our partners use the information we give them as described in their privacy policies. 

 We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. 

 We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

 We may share your information for reasons not described in this policy: We will tell you before we do this. 

Intellectual property Rights

All trademarks, service marks, logos, trade names and any other proprietary designations of PetsWoof™ used herein are trademarks or registered trademarks of Petswoof.com,a property of CLink Online Private Limited. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

Termination

PetsWoof™ (“Petswoof.com”), in its sole discretion, for any or no reason, and without penalty, may suspend or terminate your account (or any part thereof) or your use of the Services and remove and discard all or any part of your account, at any time. You agree that any termination of your access to the Services or any account you may have or portion thereof may be effected without prior notice, and you agree that PetsWoof™ will not be liable to you or any third party for any such termination. Upon termination for any reason, you agree to immediately stop using the Services.

Limitation of Liability

In no event shall PetsWoof and/or its employee, affiliates be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of PetsWoof.com sites/services, with the delay or inability to use PetsWoof.com sites/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through PetsWoof.com sites/services, or otherwise arising out of the use of PetsWoof.com sites/services, whether based on contract, tort, negligence, strict liability or otherwise, even if PetsWoof.com or any of employees, affiliates had been advised of the possibility of damages Any product or promotion of a product on the Service are not sponsored, endorsed or administered by, or in any other way associated with, Facebook. Facebook has no control over Content, Contributions or other information and opinion expressed via the Service.

Posting

By posting, storing, or transmitting any content on the website, you hereby grant PetsWoof™ (“Petswoof.com”) a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. PetsWoof.com does not have the ability to control the nature of the user-generated content offered through the website. You are solely responsible for your interactions with other users of the website and any content you post. PetsWoof.com is not liable for any damage or harm resulting from any posts by or interactions between users. PetsWoof.com reserves the right, but has no obligation, to monitor interactions between and among users of this website and to remove any content on this website that PetsWoof.com deems objectionable/offensive, in PetsWoof.com sole discretion.

Unacceptable Contents:

  • Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g. racist/discriminatory speech.)
  • Articles that do not address the pet community or articles with no qualitative value.
  • Articles which comments on other users.
  • Content that contains personal attacks or describes physical confrontations and/or sexual harassment.
  • Personal information or messages including email addresses, URLs, phone numbers and postal addresses.
  • Messages that are advertising or commercial in nature, or are inappropriate based on the applicable subject matter.
  • Content determined by PetsWoof.com to be illegal, or to violate any central, state, or local law or regulation or the rights of any other person or entity.
  • Articles which scrape or re-purpose other people’s content without permission.
  • Defamatory; illegal; hateful; pornographic; or harmful.

Note: We are not able to police every article/post we include on PetsWoof.com, so we may make mistakes. If we’ve approved an article on our website which you feel is misappropriating your content, please let us know at info@ PetsWoof.com

PetsWoof.com team will exercise its discretion on such subjects based on statistics, user feedback.

Pet Adoption

 Petwoof.com, made dog adoption easier and less time consuming for prospective pet lover. The team at Petswoof encourages adoption as opposed to buying.

PetsWoof.com by any means does not endorse/Promote buying or selling of Pets

Email opt-out

 You can opt out of receiving our marketing emails: To stop receiving our promotional emails, please email unsubscriber@petswoof.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases/booking.  

Third party sites

 Users may find advertising or other content on our Site that link to the sites and services of our partners, advertisers, sponsors, licensors and other third parties: We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. 

If you have any questions about this Policy or other privacy concerns, you can also email us at webmaster@petswoof.com 

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies: These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers. 

Google AdSense

Some of the ads may be served by Google: Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html  

Changes to this privacy policy

This Privacy Policy was last updated on 01.03.2017. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. 

Dispute Resolution

In the event that any dispute arises between the User and the Company regarding the usage of the User's information, the parties shall make best efforts to resolve such dispute within a period of 30 (thirty) days from receiving any notice in that regard. In the event that the parties are not able to resolve their differences within such period, the parties shall have the opportunity to refer the dispute to an independent arbitral tribunal consisting of 1 member appoints by each party, and another member appointed by the 2 such parties. The arbitration proceedings shall be undertaken in terms of the Arbitration and Conciliation Act, 1996 and the venue shall be in Bangalore, India. The costs shall be borne equally by both parties, and if required by the majority of the arbitrators the parties shall make an upfront payment prior to the commencement of the proceedings. The decision of the arbitral tribunal shall be final and binding on the parties.  

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: 
Petswoof.com, 
C/o CLink Online Pvt Ltd, 
#222, NurtureLabz, Indiranagar Double Road, Domlur 2nd Stage, Indiranagar, Bangalore KA 560071 IN
Phone: (+91) 804 146 0893
Email: info@petswoof.com